I have disable the alpus-elementor-addon and still no changes. I am at a loss as what to do. I have followed all the documentation and still no. Here is the site… see for yourself the errors. https://finscape.com/ I am at a loss as what to do.
Did you get the logins I sent in the private area?
Sorry for the inconvenience, and the late reply. apologizing for it.
I was in touch with our lead developer for your issue, and our lead developer confirmed it’s a compatibility issue in the theme, our lead dev is working on the new theme update and soon within a couple of days, we will release the new theme update with the issue fixed, we kindly request for your patience and understanding.
Please Aizaz, it’s been 4 weeks now, and I can’t keep my client waiting so long. Are you able to fix the problem or not? I could have the website done by now
We are really sorry for the inconvenience, but there are some other issues as well we have to fix with the update, and I can assure you that we will release the new update by this week, please be patient till that and thanks for your understanding.
I am really trying to be understanding but what does “this week” mean? Today is friday. I need to make a call here for my client.
I either need a refund or the error fixed. If the error is fixed I can work on it this weekend but I really cant wait another week. This is 4 weeks now?
Could someone kindly assist me? I’m encountering an error on my website (https://rhqstore.com/) and would greatly appreciate guidance on how to resolve it. Thank you in advance!
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