Hello, @calinpredu,

If still you are facing the same issue then please share your site FTP Logins and Cpanel Login with us under the private content area of this topic, so that we can fix it for you on your site immediately.

Best Regards

Hello, @calinpredu,

Tried again and the issue still persists same: https://postimg.cc/3kdpXWq8

As indicated by the issue, you also have the server permission issue related to the creation of the directory, so for this please contact your hosting provider and ask to fix it for you OR you can read and follow the instructions written in this thread: https://stackoverflow.com/questions/37157264/wordpress-plugin-install-could-not-create-directory

After solving this issue, please let us know again.

And also please update your site PHP version as well to minimum 7.4

Best Regards.

Hello, @calinpredu,

Again we have solved the issue for you on your site and imported the perfect demo, please revisit your site after clearing the browser cache, please refer to this screenshot: https://postimg.cc/sB6Lcp3K

We also kindly ask you to please change your given bad review now as we have helped you resolve all of your issues now and none of them was because of our theme.

1. The first issue was because of the PHP version you were using outdated PHP version 7.2 and we updated it to 8.0
2. The second issue was the plugin not Installed and that was the permission issue of the plugin folder which we helped you resolve.
3. The last issue was the Demo not importing properly, so that was because of the WooCommerce plugin, as the Demo was not the Store demo, so that is why it was conflicting, we just disabled the WooCommerce plugin and reimported the demo and it worked properly.

Waiting for your kind confirmation and collaboration in changing your review to 5 stars.

Best Regards.

I don’t know, But your plugin is not working. Name:- Alpus AI Product Review Summary