Tagged: error addon
- This topic has 16 replies, 5 voices, and was last updated 5 days, 23 hours ago by alaricstanhope.
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August 27, 2024 at 12:53 pm #8545
Please can you help, I have installed the theme and the demo content but it gives me this error:
Warning: Undefined array key “background_overlay_background” in /usr/www/users/
I have deleted and reinstalled but stays the same
This field is Private Content.
August 28, 2024 at 1:32 pm #8546Hello, @subs,
Could you please share the URL of your website, so that I can have a look Into it for you and help you out.
Best Regards
August 30, 2024 at 1:17 pm #8547September 2, 2024 at 9:43 am #8550HI @Keymaster
Please can you help? Our website is live and showing the error….https://finscape.com/
Please please help….
September 2, 2024 at 9:56 am #8551September 2, 2024 at 10:36 am #8552HI @keymaster
I have disable the alpus-elementor-addon and still no changes. I am at a loss as what to do. I have followed all the documentation and still no. Here is the site… see for yourself the errors. https://finscape.com/ I am at a loss as what to do.
Did you get the logins I sent in the private area?
September 7, 2024 at 4:05 am #8553Hello, @subs,
Sorry for the inconvenience, and the late reply. apologizing for it.
I was in touch with our lead developer for your issue, and our lead developer confirmed it’s a compatibility issue in the theme, our lead dev is working on the new theme update and soon within a couple of days, we will release the new theme update with the issue fixed, we kindly request for your patience and understanding.
And again sorry for all that inconvenience.
Best Regards.
September 9, 2024 at 2:28 pm #8559thank you
September 9, 2024 at 2:29 pm #8560Will you notify me about the update?
September 18, 2024 at 6:58 am #8576Hello,
Any news on fixing the error?
September 19, 2024 at 5:33 am #8583Please Aizaz, it’s been 4 weeks now, and I can’t keep my client waiting so long. Are you able to fix the problem or not? I could have the website done by now
September 19, 2024 at 12:14 pm #8585Hello, @subs,
We are really sorry for the inconvenience, but there are some other issues as well we have to fix with the update, and I can assure you that we will release the new update by this week, please be patient till that and thanks for your understanding.
Best regards,
September 20, 2024 at 7:37 am #8586I am really trying to be understanding but what does “this week” mean? Today is friday. I need to make a call here for my client.
I either need a refund or the error fixed. If the error is fixed I can work on it this weekend but I really cant wait another week. This is 4 weeks now?
October 3, 2024 at 5:18 am #8589Please can you let me know what is going on? It’s been more than a week now nad in total I have kept my client waiting for a month.
October 28, 2024 at 5:10 pm #8592Hello,
what’s going on?
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