[ken]

Hello Aizaz. Hope you’re well.

After I import a demo, the fonts are different on the frontend and the screen is way too wide. It shows okay in the backend but won’t resolve on the back.

This field is Private Content.

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[Aizaz Awan]

Hello, @ken,

First and foremost, we would like to apologize for any inconvenience you may have experienced while using our theme on your website. We appreciate your cooperation in providing us with login access and screenshots to assist us in diagnosing and resolving the issue.

After conducting a thorough analysis of your site, we identified a mixed content error as the root cause of the problem. To address this issue, we took the following steps:

1. Log in to your WordPress dashboard.
2. Navigate to “Settings” and then to “General.”
3. Set the site URL to use HTTPS.

By implementing this change, we successfully resolved the issue you were encountering. We kindly request that you refer to the attached screenshots for reference. After making these adjustments, we recommend clearing your browser cache and revisiting your website to confirm that the issue has been fully resolved.

https://postimg.cc/VSfftjFV
https://postimg.cc/gLZmp4Yn

If you encounter any further difficulties or have additional questions, please do not hesitate to reach out to us. We are committed to ensuring your satisfaction and are here to assist you.

Thank you for choosing our theme, and we appreciate your patience as we worked to resolve this matter.

Best Regards.

[Author]

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