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  • August 15, 2023 at 5:17 pm #8134
    mcdonald_eddy
    Participant
    Expired

    Hello,

    I am trying to install Demo Food Store 2 on a new website but it isn’t available as a choice.

    Please advise.

    August 16, 2023 at 7:42 am #8136
    Aizaz Awan
    Keymaster

    Hello, @mcdonald_eddy,

    I hope this message finds you well. I kindly request your assistance in proceeding with the setup of the specific demo on your website. To facilitate this process, could you please provide me with the following information in the private area of this topic:

    WordPress Admin URL
    WordPress Admin Credentials (Username and Password)
    Theme Purchase Code

    This information will allow me to efficiently assess the situation and proceed with importing the desired demo onto your website. Rest assured, your sensitive information will be handled with the utmost confidentiality and used solely for the purpose of assisting you with your request.

    Thank you for your cooperation. Should you have any questions or concerns, please do not hesitate to reach out.

    Best Regards.

    August 16, 2023 at 5:00 pm #8137
    mcdonald_eddy
    Participant
    Expired

    Sent.

    This field is Private Content.

    August 18, 2023 at 3:48 pm #8140
    mcdonald_eddy
    Participant
    Expired

    Hello,

    any progress on the patch?

    thanks

    August 21, 2023 at 3:38 pm #8141
    mcdonald_eddy
    Participant
    Expired

    Hello,

    is this something we can have fixed today now that its not the weekend?

    Thanks.

    August 25, 2023 at 4:09 pm #8178
    Aizaz Awan
    Keymaster

    Hello, @mcdonald_eddy,

    We are sorry for the inconvenience and the delay in our response, but I can see the Demo is already imported on your site, please refer to this screenshot: https://postimg.cc/YhLSPX8d

    Could you please recheck your site after clearing the cache and confirm with me?

    Best Regards.

    August 28, 2023 at 6:13 pm #8184
    mcdonald_eddy
    Participant
    Expired

    Hello,

    We have been developing the website under FOOD STORE 1. And that is what you see.

    We however want to install the food store 2 theme as it is part of the pro package.

    Please Advise.

    Eddy

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    September 11, 2023 at 4:20 am #8224
    Aizaz Awan
    Keymaster

    Hello, @mcdonald_eddy,

    We are sorry for the late reply and thanks for your patience.

    We have solved your issue on your site and the fix will be available in the upcoming version of the theme as well, Please check back to your site now after clearing the browser cache, Please refer to this screenshot: https://postimg.cc/ts3L35kT

    Please note that: on your site you already have the demo import and custom intro banner created by yourself as well. So once you will change/re-import the new demo it will override your previous changes and content, especially the one you created like the intro slider.

    Thanks for your understanding.

    Best Regards.

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