[mcdonald_eddy]

Hello,

I am trying to install Demo Food Store 2 on a new website but it isn’t available as a choice.

Please advise.

[Aizaz Awan]

Hello, @mcdonald_eddy,

I hope this message finds you well. I kindly request your assistance in proceeding with the setup of the specific demo on your website. To facilitate this process, could you please provide me with the following information in the private area of this topic:

WordPress Admin URL
WordPress Admin Credentials (Username and Password)
Theme Purchase Code

This information will allow me to efficiently assess the situation and proceed with importing the desired demo onto your website. Rest assured, your sensitive information will be handled with the utmost confidentiality and used solely for the purpose of assisting you with your request.

Thank you for your cooperation. Should you have any questions or concerns, please do not hesitate to reach out.

Best Regards.

[mcdonald_eddy]

Sent.

This field is Private Content.

• This reply was modified 1 year, 4 months ago by mcdonald_eddy.

[mcdonald_eddy]

Hello,

any progress on the patch?

thanks

[mcdonald_eddy]

Hello,

is this something we can have fixed today now that its not the weekend?

Thanks.

[Aizaz Awan]

Hello, @mcdonald_eddy,

We are sorry for the inconvenience and the delay in our response, but I can see the Demo is already imported on your site, please refer to this screenshot: https://postimg.cc/YhLSPX8d

Could you please recheck your site after clearing the cache and confirm with me?

Best Regards.

[mcdonald_eddy]

Hello,

We have been developing the website under FOOD STORE 1. And that is what you see.

We however want to install the food store 2 theme as it is part of the pro package.

Please Advise.

Eddy

• This reply was modified 1 year, 3 months ago by mcdonald_eddy.

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[Aizaz Awan]

Hello, @mcdonald_eddy,

We are sorry for the late reply and thanks for your patience.

We have solved your issue on your site and the fix will be available in the upcoming version of the theme as well, Please check back to your site now after clearing the browser cache, Please refer to this screenshot: https://postimg.cc/ts3L35kT

Please note that: on your site you already have the demo import and custom intro banner created by yourself as well. So once you will change/re-import the new demo it will override your previous changes and content, especially the one you created like the intro slider.

Thanks for your understanding.

Best Regards.

[Author]

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