[diezcuadra]

Hello,
I can’t see the images in the android mobile version. As a difference in iphone if they are displayed. My website is https://grupoelduende.com/ what could be the problem? I have cleared cache of the web and elementor. But it doesn’t work. I hope that someone can give me some guidance on a solution. Thank you.

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[Aizaz Awan]

Hello, @diezcuadra,

Thanks for sharing the screenshot and the page URL to check your issue. First of all, we feel sorry that you are facing an issue while using our theme.

In order to solve your issue please navigate to the DASHBOARD >> THEME OPTIONS >> FEATURES >> Disable the Lazy Load for images option and then save settings. After that please check back to your issue by clearing the browser cache.

For a better reference kindly check this article: https://alpustheme.com/alpus/documentation/2022/12/16/features/

I hope your issue will be resolved.

Have a nice day.

Kind Regards.

[diezcuadra]

Hello @aizaz,
Thank you for your reply, it is now working for me.
King regards,

[Aizaz Awan]

Hello, @diezcuadra,

You’re very welcome!

If it’s not too much trouble, could I kindly request that you consider leaving a 5-star rating for our Theme, as well as for our Customer and Technical Support? Your feedback can be submitted through the following link: http://themeforest.net/downloads. By taking a moment to rate us, you contribute to our ability to continually enhance our offerings and deliver even more dedicated support in the days ahead. Your endorsement truly fuels our motivation. Should you find our Theme and Support to your liking, we would greatly appreciate your support in this manner.

Thank you for reaching out to us. Wishing you a wonderful day ahead 🙂

Kind Regards.

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