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  • April 29, 2023 at 8:19 pm #7592
    odasprino
    Participant
    Expired

    Hi! i’m trying to activate the theme with my purchase code and i get this message:

    Your ip address is blocked as spam!!! Please check purchase code again.

    April 29, 2023 at 8:39 pm #7593
    odasprino
    Participant
    Expired

    Here is the screenshot

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    April 30, 2023 at 11:48 am #7595
    Anna Maina
    Keymaster

    Hi

    Sorry for the inconvenience with our theme.
    Could you share your site URL and Credentials via private area?
    So that we can check your site and fix the issue immediately.

    Best Regards

    August 9, 2023 at 8:08 am #8128
    robertafranchi.it
    Participant
    Expired

    Hi, I still haven’t received a response to my inquiry. I wish I could use the theme I paid for as soon as possible, thank you

    August 9, 2023 at 12:42 pm #8131
    Aizaz Awan
    Keymaster

    Hello, @robertafranchi-it,

    Sorry for the inconvenience, we have already solved and replied to your duplicate request here on this topic: https://alpustheme.com/forums/topic/ip-address-is-blocked-as-spam/ please check our reply there to your request.

    Best Regards

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