Sorry for the inconvenience and late reply.
But your provided WP Admin Login details are not working: https://pasteboard.co/FaTb8YDFEWHM.png
Could you please share the correct/working WP Admin Login details so that I will check it for you on your site and help you out.
upload this theme for me … here I am also sharing with you backup filess…. Nov 2023 to purchase this theme and didnt get it live yet…. already hired your team and paid them still no improvement….