[Aizaz Awan]

Hello, @sewholesale-com,

Are you using the Porto theme or the Alpus Pro theme on your site?

Best Regards

[Aizaz Awan]

Hello, @lovinghands,

I have just checked your provided site: https://nannyz.com/ and it uses Bricks theme, so please contact the particular theme support: https://postimg.cc/hzD9fFQq

Best Regards.

[Aizaz Awan]

Hello, @everyone,

The latest version of Elementor has some compatibility issues with our theme, and we’ve already informed our development team. They are currently working on an update to address these issues. Please be patient and wait for the new theme update to be released.

Till that please do not update the plugin.

Thank you for your understanding.

Best Regards,

[Aizaz Awan]

Hello, @everyone,

The latest version of Elementor has some compatibility issues with our theme, and we’ve already informed our development team. They are currently working on an update to address these issues. Please be patient and wait for the new theme update to be released.

Till that please do not update the plugin.

Thank you for your understanding.

Best Regards,

[Aizaz Awan]

Hello, @administrator,

You’re correct. The latest version of Elementor has some compatibility issues with our theme, and we’ve already informed our development team. They are currently working on an update to address these issues. Please be patient and wait for the new theme update to be released.

Till that please do not update the plugin.

Thank you for your understanding.

Best Regards,

[Aizaz Awan]

Hello, @michellemosciskis,

Which plugin you are talking about?
Could you please share the screenshot of the issue?
Along with the site WP Admin URL and Credentials under the private content area of this topic, so that we can have a look into it for you on your site and help you out.

Best Regards,

[Aizaz Awan]

Hello, @emmagracee882,

You’re correct. The latest version of Elementor has some compatibility issues with our theme, and we’ve already informed our development team. They are currently working on an update to address these issues. Please be patient and wait for the new theme update to be released.

Till that please do not update the plugin.

Thank you for your understanding.

Best Regards,

[Aizaz Awan]

Hello, @customcreations,

Thanks for your contact.

Please note that site speed depends not only on the theme but also on other factors, such as Server Performance, Content Optimization, Image Compression, etc.

So we suggest you try testing your site on GTMetrix and following the suggestions provided by GTMetrix to improve its performance.

Further, we have detailed documentation on speed-up of your site: https://alpustheme.com/alpus/documentation/2022/12/16/site-speed-up/

And we have Speed Optimization Wizard functionality as well in our theme under Alpus >> Optimization Wizard, please try it as well.

Hope this information helps.

Best Regards,

[Aizaz Awan]

Hello, @shademasters,

What exact things do you want to change,
Could you please share the screenshots of the issue point-wise?
And your site WP Admin URL and Credentials under the private content area of this topic so that we can have a further look into it for you on your site and help you out.

Best Regards,

[Aizaz Awan]

Hello, @localexperts,

Thanks for your contact.

Please note that site speed depends not only on the theme but also on other factors, such as Server Performance, Content Optimization, Image Compression, etc.

So we suggest you try testing your site on GTMetrix and following the suggestions provided by GTMetrix to improve its performance.

Further, we have detailed documentation on speed-up of your site: https://alpustheme.com/alpus/documentation/2022/12/16/site-speed-up/

And we have Speed Optimization Wizard functionality as well in our theme under Alpus >> Optimization Wizard, please try it as well.

Hope this information helps.

Best Regards,

[Aizaz Awan]

Hello, @ainsley,

Could you please share your site WP Admin URL and Credentials under the private content area of the topic so that I can have a look into it for you on your site and help you out?

Best Regards.

[Aizaz Awan]

Hello, @untilgrow-com,

Sorry for the inconvenience and late reply.
I have just checked your site now and it is working perfectly fine for me: https://pasteboard.co/knD7kgWkp27w.png

What exact issue are you facing with working on our theme? Could you please describe in detail, if possible with some screenshots for my better understanding so that I will check and assist you accordingly?

Best Regards.

[Aizaz Awan]

Hello, @untilgrow,

Sorry for the inconvenience and late reply.
But your provided WP Admin Login details are not working: https://pasteboard.co/FaTb8YDFEWHM.png
Could you please share the correct/working WP Admin Login details so that I will check it for you on your site and help you out.

Best Regards.

[Aizaz Awan]

Hello, @subs,

We are really sorry for the inconvenience, but there are some other issues as well we have to fix with the update, and I can assure you that we will release the new update by this week, please be patient till that and thanks for your understanding.

Best regards,

[Aizaz Awan]

Hello, @figueroaquilcanelson and Hello, @amministrazione,

Sorry for the inconvenience, but that compatibility issue is after the latest version of the Elementor, it was the major update from the Elementor, so our development team is working really hard to make the theme compatible with the latest version of the Elementor and we will soon release the new theme update with fix, so until then please be patient and also downgrade the Elementor version to work with the current version of the theme.

Thanks for your understanding.

Best Regards.

[Author]

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