[Aizaz Awan]

Hello, @zeljko-kovac97,

Go to the Dashboard and navigate to Alpus > Theme Options > Custom CSS & JS. Paste the following code at the bottom of the CSS box:

#scroll-top {
    display: block !important;
}

Save the settings, clear your browser cache, and then check your site.

Best Regards,

[Aizaz Awan]

Hello, @zeljko-kovac97,

Thank you for providing the screenshot, it helped me understand your concern.

After examining your site both with and without logging in, I encountered the same issue you described. Upon investigation, it appears that the YouTube video images are not loading, while other images on the site display correctly.

When a feature works properly without logging in but encounters issues when logged in, it’s usually due to one of two reasons: cache or third-party plugins.

I’ve already disabled the sole cache plugin on the site, yet the issue persists. This indicates that the problem stems from third-party plugins installed on the site.

To troubleshoot further, I recommend temporarily disabling all third-party plugins on your site except for the required or recommended theme plugins. After doing so, please clear your browser cache and check your site again. There may be additional third-party plugins conflicting with your site and causing this issue.

If this resolves the problem, you’ll need to reactivate each third-party plugin one by one and monitor for any conflicts. In case any particular plugin is causing the issue, I suggest reaching out to the plugin author for further assistance.

Best Regards.

[Aizaz Awan]

Hello, @zeljko-kovac97,

To configure the display settings for the single product layout you’ve designed, follow these steps. Utilize the layout builder within the theme and specify the conditions for when it should appear. For detailed instructions, refer to this link for a step-by-step guide: https://alpustheme.com/alpus/documentation/2022/12/16/how-to-set-condition-to-a-layout/

Our theme fully supports the layout builder functionality. For more information, explore our documentation on the layout builder feature:https://alpustheme.com/alpus/documentation/category/layout-builder/

Best Regards.

[Aizaz Awan]

Hello, @zeljko-kovac97,

There is no SVG file. The SVG icon contains the SVG icon HTML code that you can get from this link: https://alpustheme.com//alpus//health-coach//wp-content//uploads//sites//21//2022//09//1.svg by checking the inspection tool of browser: https://postimg.cc/DSrQz0hB

Best Regards.

[Aizaz Awan]

Hello, @zeljko-kovac97,

No need to worry about it. I just uploaded the SVG on this link: https://postimg.cc/TK2GX4Fn So you can download and upload it to the site media gallery from Dashboard >> Media as per your needs.

Best Regards.

[Aizaz Awan]

Hello, @zeljko-kovac97,

It is a request that try to pay attention while reading this message.

In the Aplus Pro theme, the slider/banner or carousel settings are managed using the Elementor sections (Not Containers) because Flexbox-containers doesn’t have/support the theme or other default features of Elementor. The plugin Elementor launched this flex-box container features from some recent updates before it used the section and our theme features work with the default sections only.

Here is an example, In your site I created a new block called Support testing and imported a slider from the studio library it imports with the default Elementor section and the custom shape divider is working fine because it has the option to upload the custom shape divider check this: https://postimg.cc/F7s8LN6v

However, the flex-box container doesn’t provide this option check here: https://postimg.cc/4YvcRRJK This is the main reason/issue that I explained it to you. I hope you understand. Do not try to use the Flexbox containers for the sliders/carousels or banners.

Thanks for your understanding.

Best Regards.

[Aizaz Awan]

Hello, @zeljko-kovac97,

Thank you for the information, Your issue has been resolved now please check back to your site by clearing the browser cache. see the screenshot to understand better: https://postimg.cc/rzZyfLqQ

Best Regards.

[Aizaz Awan]

Hello, @zeljko-kovac97,

Sorry for the inconvenience, But it looks like you are working on the site because today, when I visited it appeared like this to me: https://postimg.cc/BjQ0yzjn please revert the changes so that the site will appear back to its actual position and let us know. Waiting for your kind reply.

Best Regards.

[Aizaz Awan]

Hello, @ken,

Thanks for sharing the access with us here, I have checked and solved your issue on your site. I just added a line of custom CSS code in the theme settings as you can see here: https://postimg.cc/gx3K0FWG Kindly check back to your site by clearing the browser cache.

Best Regards,

[Aizaz Awan]

Hello, @zeljko-kovac97,

Thank you for granting us access. I’ve reviewed the issue you mentioned and experimented with setting the shape divider within a container. It appears to be functioning correctly on my end, as illustrated in this screenshot: https://postimg.cc/JyHYhH5X . There seems to be no issue. I trust this clarifies the matter.

Best Regards.

[Aizaz Awan]

Hello, @zeljko-kovac97,

Sorry for the inconvenience, The screenshot is not clear enough to check and understand. Can you please share the below-asking details with us here in the private content area of the topic after taking a complete backup of your site? So that I will be able to check and provide you with a proper solution.

wp-admin URL:
wp-admin username:
wp-admin password:

Waiting for your kind reply.

Best Regards.

[Aizaz Awan]

Hello, @Abubakar,

Essentially, the theme colors feature operates on the website, but certain elements such as the header, footer, blocks, and specialized content are sourced from the template builder. The template builder takes precedence over the theme options in determining these elements. To modify the colors, you need to edit the content within the template builder of the theme. For guidance on using the template builder, please refer to this article: https://alpustheme.com/alpus/documentation/category/template-builder/

Best Regards.

[Aizaz Awan]

Hello, @James,

1- Basically, it is not a featured image. The content of this box on every page comes from the blocks. Please navigate to the Dashboard >> Alpus >> Layout Builder >> There in the layouts you will see that the page title block is added https://postimg.cc/56RcHMSD

This block is set on every page layout so changing this block setting will appear the same on every page.

To change this you have to create multiple blocks in the Dashboard >> Alpus >> Template Builder >> Blocks >> Add new.

Then try to set the blocks on their respective layouts from Dashboard >> Alpus >> Layout Builder >> as I showed you in the screenshot.

I hope your issue will be resolved.

Kindly refer to this article to understand how the layout builder works: https://alpustheme.com/alpus/documentation/category/layout-builder/

2- The styling doesn’t appear right away, is due to the server cache. I can see that your site stores high-level cache on the server due to the cache plugins you are using on the site.

To solve your issue kindly contact your service provider and ask them to flush the server cache completely and then please disable the cache plugins from the site until your site is in maintenance/development mode.

I hope this will resolve your issue and you will get the desired results.

Best Regards,

[Aizaz Awan]

Hello, @James,

Basically, the content of the description is not changing because in the description you have added HTML content of the anchor tag: https://postimg.cc/zH1z5fQH So to fix it you have to add your custom CSS code to change the color as per your need.

You can simply add a CSS class first: https://postimg.cc/QVbCsQXX and then try to add the CSS code: https://postimg.cc/kRXnDHn7 I hope it will resolve your issue.

Same as this you can apply the hover color via custom CSS because the widget doesn’t have any option to set the hover color.

Best Regards,

[Aizaz Awan]

Hello, @James,

Sorry for all the inconvenience, Thanks for all the detailed explanation with screenshots and website access. I have gone through your site and debug the issue.

The thing is you are right that some of the icons on the site in green are actually, images not the icons so you have to change them as per your need.

Regarding the changes and other sections’ green color, I can see it is set via Elementor editor. As you can see in this screenshot the color is set to green https://postimg.cc/gw9vwq48 I simply changed it to blue from there https://postimg.cc/qtRd3yRB and saved it you can see the changes appear right away on the site https://postimg.cc/q67mmXPg

Best Regards,

• This reply was modified 7 months, 2 weeks ago by Aizaz Awan.

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